FAQ 🧶✨

1. Are the products ready-made or made to order?

We offer both ready-made items and made-to-order pieces, depending on available time

2. How long does it take to prepare an order?

• Ready-made items: shipped within (1–3) business days
• Made-to-order items: prepared within (4–7) business days

 

3. Can I request a custom design?

Yes, we accept custom orders depending on available time and materials

4. How should I care for crochet products?

• Hand wash with cold water and mild soap
• Dry in the shade, away from direct sunlight

 

5. Do you offer international shipping?

Yes, we ship to several countries through trusted courier services

6. What materials do you use in your crochet pieces?

We use high-quality yarn and carefully selected materials to ensure durability and comfort

7. Can I send an order as a gift?

Yes, we can wrap your order as a gift and include a personalized note upon request

8. What if my order arrives damaged?

If your item arrives damaged, please contact us within 24 hours of delivery with photos, and we’ll work on a replacement or solution